Top Cut Lawn Care, LLC

Frequently Asked Questions

Q
Who will work on my property?
Well trained, supervised personnel with the proper equipment. All employees wear company attire.

Q
Are your workers Certified?
All of our workers are certified at Top Cut Lawn Care. We are certified for snow as well.

Q
Are you a licensed Landscaping Company?
Yes, we are fully licensed. We hold all the required and necessary licenses for a landscaping company.

Q
What clients do you work for?
Anyone who truly wants a nice landscape and knows the true value of caring for a beautiful home or property.

Q
I have a pet locked in my backyard, what is your policy on this?
Any area that has a locked gate or an unsecured animal will not be worked on and the customer will still owe the full price for a regular visit. While we won’t work around unsecured animals or attempt to enter a property that is locked, we will, however, maintain the remainder of the property. Top Cut Lawn Care suggests combination locks and securing your animals on scheduled maintenance days. This way we will be able to take care of the yard for you.

Q
What if your crew breaks something in our yard?
If Top Cut Lawn Care damages your property, it is our intention to make it right. Please address all damaged property issues to topcut330@yahoo.com

Q
What if I need to cancel?
If scheduled maintenance needs to be cancelled by the customer for any reason, the cancellation must be submitted to Top Cut Lawn Care via email or phone five days before the scheduled service.

Q
Can you just take care of my lawn one time only?
While we do accept “single visit” customers, they will not be given preference over our regular customers’ scheduled maintenance.

Q
What if I am unhappy with the quality of work?
If the customer is not satisfied with our work, we will address the issue and attempt to correct the problem free of charge to the customer.

Q
What if it rains on my service date?
While we can’t work in severe rain, we will continue to work in light rain. If needed, we will pause until the rain has stopped and then will continue our work unless the ground is too saturated.

Q
Does a healthy lawn really benefit the environment?
Healthy, properly maintained lawns provide significant benefits to the environment and community. Families can take pride in the fact that a healthy, properly cared for lawn is part of a solution for a healthy planet.

Q
Does Top Cut Lawn Care treat for mosquitoes? If so, do you spray my lawn?
Yes, we do treat for mosquitoes. We use an innovative formula combined with a targeted application technique to significantly reduce the number of biting adult mosquitoes in your landscape. Mosquitoes seek out shelter in shrubs, mulch and woodpiles to avoid sun during the day. For the treatment to be effective, we target these areas to ensure we provide effective control.

Ask Us A Question

Feel free to ask any landscaping or snow plowing questions through the
contact form below. We will answer as soon as we can.